These two paragraphs from Friedman last week:
“Just follow the headlines. We’re in the middle of some huge disruptive inflections in technology, the labor market and geopolitics that will raise fundamental questions about the future of work and the social contracts between governments and their people and employers and employees. These will all erupt in the next presidency.”
“What are the signs of that? Well, my candidate for best lead paragraph on a news article so far this year goes to Tom Goodwin, an executive at Havas Media, whose essay March 3 on Techcrunch.com began: “Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Something interesting is happening.”
They pair nicely with Ehrenreich’s book review, ‘Rise of the Robots’ and ‘Shadow Work’:
“… all the ways corporations and new technologies fiendishly generate new tasks for us — each of them seemingly insignificant but amounting to many hours of annoyance. Examples include deleting spam from our inboxes, installing software upgrades, creating passwords for every website we seek to enter, and periodically updating those passwords. If nothing else, he gives new meaning to the word “distraction” as an explanation for civic inaction. As the seas rise and the air condenses into toxic smog, many of us will be bent over our laptops, filling out forms and attempting to wade through the “terms and conditions.”… and then, today, in Politico, one of the authors Ehrenreich is reviewing — Craig Lambert’s Shadow Work: The Unpaid, Unseen Jobs That Fill Your Day — Lambert writes in “The Second Job You Don’t Know You Have”:
“I define shadow work as all the unpaid jobs we do on behalf of businesses and organizations: We are pumping our own gas, scanning our own groceries, booking our travel and busing our tables at Starbucks. Shadow work is a new concept, so as yet, no one has compiled economic data on how many jobs we, the consumers, have taken over from (erstwhile) employees. Yet it is surely a force shrinking the job market, and the unemployment it creates is structural. Thanks in part to this new phenomenon, widespread joblessness could become entrenched in the social landscape.”
“Consider what you now do yourself: You can bank on your cell phone, check yourself out at CVS or the grocery store without ever speaking to an employee, book your own flights and print your boarding pass at the airport without ever talking to a ticket agent—and that’s just in the last few years. Imagine what’s coming next.”